Gorgias (Basic Auth)
Use Gorgias (Basic Auth) to manage customers, tickets, messages, tags, users, integrations, and account support workflows.
Authentication
| Method | Kind | Status | Details |
|---|---|---|---|
| OAuth 2.0 | oauth2 | available | — |
| Basic Auth | basic | available | — |
Call a tool
import { createClient } from "@open-connector/sdk";const oc = createClient({ baseUrl: "https://api.openconnector.dev", apiKey: process.env.OPEN_CONNECTOR_API_KEY!,});const result = await oc.executeTool({ slug: "GORGIAS_BASIC_CREATE_CUSTOMER", connectedAccountId: "conn_...", arguments: { /* match this tool's input schema */ },});import Composio from "@composio/client";const composio = new Composio({ baseURL: "https://api.openconnector.dev/composio", apiKey: process.env.OPEN_CONNECTOR_API_KEY!,});const result = await composio.tools.execute("GORGIAS_BASIC_CREATE_CUSTOMER", { connected_account_id: "conn_...", arguments: { /* match this tool's input schema */ },});oc tools execute GORGIAS_BASIC_CREATE_CUSTOMER --data '{ }'Tool catalog
Available tools
15 callable operations
Create a customerGORGIAS_BASIC_CREATE_CUSTOMERCreate a customerConnection
Create a customer
Authentication
Connected account requiredTags
Create a tagGORGIAS_BASIC_CREATE_TAGCreate a tagConnection
Create a tag
Authentication
Connected account requiredTags
Create a ticketGORGIAS_BASIC_CREATE_TICKETCreate a ticketConnection
Create a ticket
Authentication
Connected account requiredTags
Create a messageGORGIAS_BASIC_CREATE_TICKET_MESSAGECreate a message and either: - not send it if the attribute `sent_datetime` is filled. If you import a message that was already sent, make sure to set this value. - send it to the recipients if the attribute `sent_datetime` is empty. - add it to the ticket as an internal note if you specified this channel. Internal notes are not sent to your customers. When a message is created, it does not mean that this one has been sent because the creation and sending process are decoupled. Messages are basically sent asynchronously. Once a message has been sent, Gorgias will automatically update the message to fill the time when it was sent (`sent_datetime`).Connection
Create a message and either: - not send it if the attribute `sent_datetime` is filled. If you import a message that was already sent, make sure to set this value. - send it to the recipients if the attribute `sent_datetime` is empty. - add it to the ticket as an internal note if you specified this channel. Internal notes are not sent to your customers. When a message is created, it does not mean that this one has been sent because the creation and sending process are decoupled. Messages are basically sent asynchronously. Once a message has been sent, Gorgias will automatically update the message to fill the time when it was sent (`sent_datetime`).
Authentication
Connected account requiredTags
Retrieve your accountGORGIAS_BASIC_GET_ACCOUNTRetrieve your accountConnection
Retrieve your account
Authentication
Connected account requiredTags
Retrieve a customerGORGIAS_BASIC_GET_CUSTOMERRetrieve a customerConnection
Retrieve a customer
Authentication
Connected account requiredTags
Retrieve a ticketGORGIAS_BASIC_GET_TICKETRetrieve a ticketConnection
Retrieve a ticket
Authentication
Connected account requiredTags
List customersGORGIAS_BASIC_LIST_CUSTOMERSList customers, paginated, and ordered by their name (alphabetical order).Connection
List customers, paginated, and ordered by their name (alphabetical order).
Authentication
Connected account requiredTags
List integrationsGORGIAS_BASIC_LIST_INTEGRATIONSList integrations matching the given parameters, paginated.Connection
List integrations matching the given parameters, paginated.
Authentication
Connected account requiredTags
List messagesGORGIAS_BASIC_LIST_MESSAGESList messages matching the given parameters, paginated.Connection
List messages matching the given parameters, paginated.
Authentication
Connected account requiredTags
List tagsGORGIAS_BASIC_LIST_TAGSList tags matching the given parameters, paginated, and ordered.Connection
List tags matching the given parameters, paginated, and ordered.
Authentication
Connected account requiredTags
List ticketsGORGIAS_BASIC_LIST_TICKETSList tickets, paginated and ordered by the attribute of the given view.Connection
List tickets, paginated and ordered by the attribute of the given view.
Authentication
Connected account requiredTags
List usersGORGIAS_BASIC_LIST_USERSList users, paginated and ordered by their name (alphabetical order).Connection
List users, paginated and ordered by their name (alphabetical order).
Authentication
Connected account requiredTags
Update a customerGORGIAS_BASIC_UPDATE_CUSTOMERUpdate a customerConnection
Update a customer
Authentication
Connected account requiredTags
Update a ticketGORGIAS_BASIC_UPDATE_TICKETUpdate a ticketConnection
Update a ticket
Authentication
Connected account requiredTags